Effective Date:
March 4, 2025

Last Updated:
March 4, 2025

At Law Offices of Ramona Chaplin,PA (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information, particularly in compliance with A2P 10DLC regulations, and outlines your rights regarding our use of your data.

1. Information We Collect

We collect personal information that you voluntarily provide, including but not limited to:

NamePhone numberEmail addressMailing addressCase-related details (for legal consultation and representation)

We may also collect non-personal information, such as website usage data and device information.

2. How We Use Your Information

Your information may be used for the following purposes:

To provide legal consultations and servicesTo communicate with you regarding your case, appointments, or legal updatesTo send text messages (SMS) and emails related to your inquiries, case progress, and remindersTo comply with legal obligations and enforce our policies.

3. SMS & A2P 10DLC Compliance

By providing your phone number, you consent to receiving automated text messages
related to your legal matters, appointment reminders, and relevant legal updates. (FIRM NAME) adheres to A2P 10DLC requirements to ensure compliance with carrier regulations.

Opting Out of SMS Communications

You can opt out of receiving text messages at any time by replying STOP to any SMS message from us. After opting out, you may receive a final confirmation message. Standard message and data rates may apply.

4. Data Sharing & Security

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is only shared with:

Internal team members handling your legal caseThird-party service providers assisting in case management (under strict confidentiality agreements)Law enforcement or regulatory authorities if required by law

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.

5. Your Rights & Choices

You have the right to:

Access, update, or delete your personal informationRequest details about the data we collect and how it is usedWithdraw consent for marketing communications

To exercise your rights, please contact us at:

Phone: (904) 990-0432

Email: rchaplinlaw@gmail.com

6. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and significant updates will be communicated via email or SMS.

By using our services, you acknowledge and agree to this Privacy Policy. If you have any questions, feel free to reach out.

4040 Woodcock Drive, Suite 232, Jacksonville FL 32207

(904) 990-0432

rchaplinlaw@gmail.com